Our Menu

Entree

Club Support

We work with  Golf Australia Club Support to provide services to Golf Clubs across all areas of business.

In some cases, clubs will be referred to our specialist areas of Club Support and Golf Australia or Golf Australia Partners.

Citeams Services

  • Business Reviews and Reporting

  • Business Development Action Plans

  • Service Design Reviews

  • Enhancing Customer Experiences

  • Restructure and Specialist Recruitment

  • Marketing Plans and Design

  • Financial Cash Flow Forecasting

  • Increasing Revenues and Profitability

  • Committee/Board Advocacy

  • Develop Workshops and Training

Facilitation & Advocacy

 

Advocacy

We provide an advocacy service in cases where a club or organisation may not have the skills to represent a subject or topic to a third party.

 

Facilitation

  • We provide an independent facilitation service for committees, boards, events or groups

Writing Services

Writing Services

  • Business and Personal Profiles

    • Reference: www,profileyourworld.com,au

  • Letters and Responses

  • Stories

  • Advertorials​​

Locum Management Service

Sometimes you need a short-term manager to support your business.

We provide short term Locum Management options from 1-6 weeks
*Rates are negotiable based on objectives and location

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Main Course

Business Reviews

 

We provide comprehensive reviews of your club business based on the objectives and needs. of your business

Benefits of Review

  • Independent feedback

  • Expert recommendations

  • Recommendations can be used to support a strategic plan

Review/Recovery/Restructure/Recruitment/Drive Revenues

We provide a 'one stop shop' specialist restructure and recruitment facilitation service .

  • Restructure Modeling

  • Financial Forecasting

  • Position Design

  • Selection Criteria​

  • Position Descriptions

  • Remuneration and Assessment

  • Advertising

  • Short Listing

  • Workplace Agreements/Contracts and Key Performance Indicators

  • Interview Questions and Facilitation

  • Letters and Correspondence

  • Member Forum Facilitation

  • Member notification letters

  • PR and Post-Appointment Media Releases

  • Performance and KPI Follow-Up

Strategic Business Plans and Financial Forecasting

Facilitate the development of Club Business Plans including financial forecasting

Work Health Safety Plans

Facilitate the implementation of a Work Health Safety Plan based on club legislative requirements and your clubs needs.

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Dessert

Training and Workshops

 

We deliver a range of custom designed workshops and customer service training modules

Topics

  • Retaining and Growing membership

  • Customer Service and Service Design

  • Sales and Marketing

  • Food and Beverage Operations

Surveys

We develop and facilitate a member and customer surveys​

  • Member Surveys

  • Social Visitor Surveys

  • Specialist Custom deigned Surveys

Delivered via SURVEY MONKEY with the assistance of Golf Australia

Legal Services

.Preferred Partner

    • ​Bradshaw Pattison Lawyers

      • Suite 3 | 1470 Anzac Ave Kallangur (Onsite Parking Available)
        PO Box 173 Kallangur Qld 4503
        9:00 – 5:00pm Monday – Friday
        07 3886 1938

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